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Current Openings
Digicon Corporation,
established in 1985, is a full-service Telecommunication and
Information Technology Integrator and Provider servicing Network
Engineering and Software Development to both government and
commercial customers. Headquartered in Herndon, Virginia, Digicon
also provides a fully secure Data Center, Network Operations Center,
and Help Desk/Trouble Ticket Resolution division from within this
facility. Digicon employs approximately 300 employees
throughout the Washington metropolitan area, as well as several
other major cities across the nation.
At
Digicon, you will have the opportunity to use your
knowledge, experience, excitement, and creativity,
while developing your skills in a quality work
environment! Whether you're looking for a new
professional challenge, making a career transition,
or just starting out, you will find a wide range of
challenging positions to choose from.
We have immediate needs
for the following positions. Click on the job title
to view the full job description:
Digicon provides employees with a competitive and
complete
benefits package, which is designed to meet
the needs of our ever-growing diverse population. Digicon offers several optional benefits to include Medical, Dental, Life &
Disability, 401(k), Flexible Spending Accounts,
Employee Assistance Program, 529 College Savings,
Tuition & Training Reimbursement, Personal Time Off,
Pre-Tax Metro benefits, professional legal services
and Employee and Business Referral Reward Programs. Most importantly, Digicon provides each eligible
employee an Employee Stock Ownership Plan (ESOP)
designed to give an ownership interest in the
Company. Digicon is an Equal Opportunity
Employer, M/F/D/V.
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Audio-Visual / Telecommunications Engineer
We are currently in search for an Audio-Visual / Telecommunications Engineer to work at our client site in Washington, D.C.
The Audio-Visual Telecommunications Engineer will provide support in two areas: Audio Video Services and Telephony services. Issues and support will include but not be limited to the following:
- For Audio Video services the incumbent will provide A/V services which include, but are not limited to, audio conferencing, videoconferencing, presentation and conference room technical setup, coordination and logistical support processes as specifically directed by the Contracting Officer’s Technical Representative (“COTR”). This position involves proactive and professional interaction with the customer and the incumbent should be able to work in a rapidly changing environment. Excellent Customer Service is a MUST Incumbent should have 3-5 years of experience using AV equipment: Mixers boards, Microphones, Media equipment and Video conferencing equipment (Polycom environment). Should be able to troubleshoot basic connectivity and hardware issues, integrate the use of laptops and projectors in a videoconference. Should be experienced in Microsoft office applications in correlation with media presentations and presentation conference support.
- For Telephony Services the incumbent will provide an array of support to include, but not limited to, managing and having knowledge of LAN including LAN characteristics, physical and logical typologies, Ethernet (Thicknet 10Base-T, 100BASE-T, and Token Ring) LAN cabling systems and a working knowledge of the LAN OSI model. Incumbent will work with CFTC Telecom Manager and Sr. NE to maintain a close liaison with the telephone companies used throughout the communication network with regard to proper operation, installation, and maintenance of lines, data phone equipment and associated terminals. The incumbent will assist in programming of all soft key features to user’s lines to ensure quality and effective phone service and all wireless lines of service for the CFTC, to include issuing Blackberry’s to users. The incumbent will work with the Sr. NE in being the point of contact for all issues related to desktop telephones, moves adds and changes (MAC) and have experience in Communication Manager Software (Avaya site administration software) The incumbent will serve as a point of contact in troubleshooting hardware/software issues related to CFTC blackberries. The incumbent will assist the Sr. NE with the scheduling and management of vendor contractors when they are performing system maintenance, up-grades, and installations and perform quality assurance tests on all vendor installs and maintenance. The incumbent should be able to provide some feedback in hardware or software product analysis and recommendations for future product acquisitions to enhance the services provided.
Skill Set Summary:
Audio-Visual:
- 2-3 Years Audio-Visual experience supporting high visibility meetings
- Superior/Excellent Customer Service in Federal Government work environment, Communicate with Senior Staff personnel
- Ability to work with complex and changing requirements; solid troubleshooting methodologies
- Video Conferencing Technologies (Polycom Environment)
- MS Office Applications Proficiency
Telecommunications:
- 2-3 years general experience in providing system administration over PBX and voicemail systems as well as general experience in the designing and analyzing multi-platform, multi-system voice networks Should be familiar with Avaya, Merlin Legend, Intuity Audix, and UNIX.
- Working knowledge of OSI model; Common LAN technologies
Bachelor’s Degree in Computer Science or other related discipline, or equivalent experience on the job training serving as a site administrator required. Helpful certifications or the ability to obtain: Polycom CVE, Network+, or Avaya Site Administration (ASA) certification.
If you are interested and qualified for this exciting opportunity, please send your salary requirements and formatted resume to Karen Mirolli at karen.mirolli@digiconasp.com. All candidates must be authorized to work in the U.S. for any employer and be able to pass a background investigation. No relocation assistance is available.
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We are currently in search for a Certification and Accreditation
(C&A) Specialist to work at our client site in Bethesda, MD. This
is a full-time employee position with Digicon Corporation.
This position will
work under the direction of the National Human Genome Research
Institute (NHGRI) Information Systems Security Officer (ISSO)
focusing on the certification and accreditation (C&A) activities.
The NHGRI ISSO works in the Information Technology Branch (ITB)
under the direction of the NHGRI Chief Information Officer (CIO).
Position Description:
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Conduct
certification and accreditation (C&A) activities to include, but
not limited to:
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Work with
system/application owners, developers, and other appropriate
staff to do and document data/system/application data
categorization using NIST SP 800-60
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Work with
system/application owners, developers, and other appropriate
staff to conduct and document periodic security assessments
using NIST SP 800-53 controls and NIST SP 800-53A methodology
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Work with
system/application owners, developers, and other appropriate
staff to conduct and document periodic risk assessments
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Work with
system/application owners, developers, and other appropriate
staff to develop and document security plans
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Work
with system/application owners, developers, and other
appropriate staff to conduct plan, test, and document security
test and evaluations (ST&Es)
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Work with
system/application owners, developers, and other appropriate
staff to develop contingency/disaster recovery plans and assist
in the coordination of the contingency/disaster recovery plan
tests
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Work with
system/application owners, developers, and other appropriate
staff to document Plan of Action and Milestones (POA&M) items
and monitor and document POA&M progress
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Advise and work
with system/application owners, developers, and other
appropriate staff to insure new and existing
systems/applications incorporate the appropriate security
controls based on the system/application’s impact level as
determined by the data categorization
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Track and adhere
to deadlines
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Use the NIH
Certification and Accreditation Tool (NCAT)
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Develop and
maintain all C&A documentation
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Other
miscellaneous security related tasks
Knowledge,
Skills, and Abilities Required:
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Ability to communicate clearly and effectively, both orally
and in writing, with both technical and non-technical people
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Ability to organize and plan effectively
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Ability to analyze information and determine it applicability
to the situation/question
-
Ability to complete assignments in a timely fashion
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Experience conducting C&As
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Data categorization
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Security assessments
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System security plans
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Risk assessments
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ST&E plan, testing, and report
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Developing and monitoring POA&Ms
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Developing and testing contingency plans
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Knowledge of security assessment practices
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Ability to be flexible and adapt to ever changing requirements
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Understand
the NIST requirements for the C&A process and use those
requirements in the development of C&As
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Must know IT
concepts and be able to understand, interpret, apply, and
evaluate/assess the implementation of security
policies/regulations/NIST SP and FIPS requirements
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Must be able
to secure and maintain a Public Trust background investigation
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Bachelor’s
degree desirable but not required
-
CISSP/CISA/CAP
(any or all) certification a plus but not required
If you are interested and qualified for this exciting opportunity, please send your salary requirements and formatted resume to Karen Mirolli at karen.mirolli@digiconasp.com. All candidates must be authorized to work in the U.S. for any employer and be able to pass a background investigation. No relocation assistance is available.
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Database Administrator (Microsoft SQL and Oracle)
We are currently in search for a Microsoft SQL/Oracle DBA for a position based at our Corporate Headquarters in Herndon, VA and surrounding client sites.
Position Description:
Digicon Corporation is looking for a strong DBA to support our clients Microsoft SQL and Oracle implementations, in the DC metro area. The Production Support DBA responsible for monitoring and operational databases and associated systems. It consists of working with application developers to document and implement data models, hardware/software configurations for intranet applications and executing production scripts. The DBA is responsible for implementing effective use of database replication and security. They ensure availability and are responsible for database monitoring, performance tuning, installation and configuration, back-up and recovery, and capacity planning.
Position Requirements:
3-5 years experience as DBA on MS SQL Server and/or Oracle
- Experience with Windows 2000, 2005 administration including clustering
- Knowledge related to computer hardware including networks and storage devices
- Ability to understand large data models quickly
- Experience in replication
- Knowledge of database architectures
- Must have experience in both OLTP databases and OLAP
- Knowledge of Transact-SQL (T-SQL), Stored Procedures and Views
- Strong knowledge using replication and data transformation, (DTS)
- Excellent written and oral communication skills
- Work well in a team environment
- Experience with logical and physical database design
- Experience with managing hardware configurations and considerations for SQL Server environment
- Strong problem solving and analytical and troubleshooting skills
- Experience with database Replication configuration and deployment
- Experience with database performance tuning and optimization
- Experience with capacity planning (sizes and organizes database files, calculates optimum disk space and memory, etc.)
- Knowledge of using various tools to identify database performance metrics
- Good PL/SQL programming skills
- Experience with Oracle packages and procedures such as DBMS_JOB, Datapump, RMAN
- Basic Unix/Solaris skills
- Background check required, the individual must be clearable
- BS in Computer Science or related degree with 2-4 years of development experience, or equivalent industry experience
Desired Experience:
2-4 years MS SQL Server Administration experience
- Experience with Internet Information Server (IIS)
- Experience with .Net
- Experience with Sharepoint
- Experience with multi terabyte databases is a plus
- SAN carving knowledge
- Oracle to MS-SQL migration
All candidates must be authorized to work in the United States for any employer and be eligible and able to obtain a security clearance (current clearance is not necessary). Candidates are asked to submit resume with salary requirements to Karen Mirolli at karen.mirolli@digiconasp.com. No relocation assistance is available.
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Helpdesk/Desktop Support Technician
We are currently in search for a Helpdesk/Desktop Support Technician to work at our client site in Kansas City, MO. This is a full-time employee position with Digicon Corporation.
Position Description:
The contractor shall provide desktop support for the Commission’s Kansas City office. This work shall include, but not be limited to, taking calls from users, providing technical advice, performing problem analysis/detection/resolution, and providing general system and software user support. The typical users supported by the Customer Support Centers (CSC) operate in the MS Windows XP and Vista operating environments. Software in use is primarily COTS packages such as: MS Office, MS Outlook and Internet Explorer. The contractor shall also support CFTC specific systems, which have been primarily developed using COTS (i.e., PowerBuilder / .Net) software.
- Repair of PCs and peripheral equipment and maintenance of software
- Tracking and documentation of all reported problems and service requests
- Follow up with a weekly survey of customers (e.g., telephone, email, web-based and/or paper-based surveys)
- Troubleshooting/correcting user problems with hardware and software
- Installation of new equipment and preparation of old equipment for surplus
- Analysis of trouble calls, which includes determination of trends and developing proactive solutions to preclude proliferation of the problem trend
- Physical inventory IT asset management
- Installation/configuration of hardware and software to include desktop computers, monitors, scanners, printers, and laptops
- Development of standard operating procedures (SOPs)
- Assistance in the development of standardized reports and reporting procedures
- Conduct of feasibility studies and needs analyses of new hardware and software
- Coordinate with the Kansas City OITS personnel, the DC Customer Support Center Manager, Configuration Manager, Training Director, and other OITS support teams to provide improved communication and service to OITS customers
Skills/Experience Required:
- 3 years experience providing desktop support as described above
- MCDST certification or better
- Associate’s degree in Computer Science, Info Sys, Engineering, Business or related field
- Strong customer support skills, use of ticket managemnt system like Remedy, Clarify, FootPrints, etc. desired
- Must be authorized to work in the US for any employer and be able to pass a government background investigation (NACI)
If you are interested and qualified for this exciting opportunity, please send your salary requirements and formatted resume to Karen Mirolli at karen.mirolli@digiconasp.com. No relocation assistance is available.
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Digicon
Corporation, established in 1985, is a full-service Information
Technology Integrator and Provider servicing Network Engineering and
Software Development to both government and commercial customers.
Digicon employs approximately 300 employees throughout the
Washington metropolitan area, as well as several other major cities
across the nation.
We are
currently in search for a Mainframe System Programmer for a position
based out of our Baltimore City local government location in
Baltimore, Maryland.
Position
Description:
-
Install,
evaluate configure and maintain IBM system/390 mainframe
operating systems and a variety of other vendor software
programs, analyze and evaluate computer mainframe equipment and
work with various vendors on acquisitions.
-
Troubleshoot
and resolve hardware and software problems; advise computer
programming, system analysis and data processing operation staff
on proper procedures and correcting problems, monitor the
operation of equipment and systems and develop and implement
software modifications and design changes.
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Develop
disaster recovery plans, perform file transfer; troubleshoot and
problem solve mainframe issues; performance monitoring of
mainframe; performs capacity planning and performance tuning of
the mainframe; develops, implement and documents complex
operating procedures; on-call 24x7;administers security
procedures on the mainframe.
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Sets up and
maintains user accounts and passwords, monitors violations and
produces security reports.
Requirements:
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Knowledge of
the principles and techniques of systems programming; computer
operating systems, software and computer equipment; computer
languages and language applications; the interrelationships of
systems analysis, computer programming and data processing
operations.
- VM/ESA; TCPIP
for VSE; RCSC; DITTO; Netview, VTAM; CICS, COBOL, CMS SORT.
Must be able to install, configure and maintain Disk Space, Tale
Library, Security 9DYNAM/D; DYNAM/T; ALERT/POWER; Familiar with
PDF prof and Queue Direct.
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Ability to
install, evaluate, configure, modify and maintain data
processing operating systems, involving complex procedures and a
variety of software programs; develop and implement and document
complex procedures for operating systems; identify and correct
systems malfunctions; develop and implement software
modifications and design changes; establish and maintain
effective relationships with associates and dataprocessing
vendors.
If you are interested and qualified for this exciting opportunity, please send your salary requirements and formatted resume to Karen Mirolli at karen.mirolli@digiconasp.com. All candidates must be authorized to work in the U.S. for any employer and be able to pass a background investigation. No relocation assistance is available.
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Digicon Corporation,
a dynamic IT services provider, is searching for an enthusiastic and
aspiring individual to join our team as a Network Administrator.
The candidate must have a willingness to work onsite in Washington
DC.
Under general
direction the candidate should provide network acquisition,
installation, and maintenance support. May also provide network
diagnostics and problem resolution; security services including
security system evaluation and implementation; network virus
protection and application support; and system-wide policy and
procedures for hardware and software installation and maintenance.
May also provide planning and design functions for systems or
applications providing local and remote network administration.
Candidate will
perform system administration for the local LAN (Windows
2008/Vista). Installing, configuring, trouble-shooting, diagnosing
and resolving issues with Microsoft Exchange, Microsoft Windows
2008/2003 Server and Active Directory. Support WAN MS Exchange
domain. Performing COTS patching and system upgrades, providing
Call Center support using FootPrints software or equivalent.
Experience with Microsoft Office Suite tools.
Required
Skills:
-
4+ years Windows
experience (2008/2003/Vista/XP preferred). 2+ years experience
managing Active Directory, Windows Vista/XP, Microsoft Office,
Microsoft Exchange and Microsoft Outlook
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Bachelor’s
degree in Computer Science or other related discipline
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MCSE preferred,
CCNA a plus
If you are interested and qualified for this exciting opportunity, please send your salary requirements and formatted resume to Karen Mirolli at karen.mirolli@digiconasp.com. All candidates must be authorized to work in the U.S. for any employer and be able to pass a background investigation. No relocation assistance is available.
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SMS/SCCM Administrator
We are currently in search for SMS/SCCM Administrator to work at our client site in Ft. Belvoir, VA. This is a full-time employee position with Digicon Corporation.
Duties of Position:
This position will provide a wide-range of duties. Primary responsibilities include Level 3 Desktop support (image making and support) and SCCM administration. Additional duties include assisting the server team with various administration tasks.
The SMS/SCCM Administrator will assist in the design, implementation and support of a DOD agency’s desktop environment, which includes Windows XP and Vista laptops. Candidate will respond to support issues in a timely manner, communicating issue status to internal customers and management, troubleshooting and resolving issues within SLA. Identify research, diagnose and escalate (as needed) problems such as defects, conflicts, errors, and inconsistencies in systems functions. Continually research, evaluate and provide documented recommendations for new technologies and tools within the Information Technology field. Interface with other Information Technology teams from a network, operating system, or hardware standpoint as well as participation on project teams.
Mandatory Skills Required:
- Candidate must possess a minimum of 6 years prior experience working with 1,000's of users in an environment consisting of Windows 2003 Server, SMS, GPO, security policies, scripting, Active Directory.
- Experience preparing laptop images using third party utility such as Microsoft Deployment Toolkit or other comparable product. Prior rollout experience with XP/Vista machines is required.
- Proven ability to work effectively in a team setting as well as independently with minimal error and guidance.
- Outstanding verbal and written communication skills and the ability to communicate with all levels of associates in the organization.
- Sense of urgency and commitment to providing the best support possible to both internal and external clients.
Desired Skills:
- Understand DOD mandates for workstation security including: the distribution of IAVA security software and distribution, Federal Desktop Core Configuration (FDCC), and GoldDisk.
- Familiarity with Windows Installer and WMI.
- An understanding of networking concepts and technologies including: Ethernet, TCP/IP, DNS, and DHCP are required.
Education/Training/Certifications Required:
- Bachelor’s degree in a related field or equivalent experience is required.
- MCSA or MCDST or Microsoft Certified System Engineer certification preferred or MCSA or MCDST.
- Mandatory Security + Certification (Not required at time of hire but must obtain within 6 months of hire date.).
All candidates must be authorized to work in the US for any employer and able to pass a government background check. Qualified candidates are asked to submit resume with salary requirements to Karen Mirolli at karen.mirolli@digiconasp.com. No relocation assistance provided.
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