Solution for High Business IT TurnoverAll Blogs, Business IT
An in-house IT team seems like a good idea. You have engineers and technicians sitting nearby who can assist at a moment’s notice. But what about the issue of high turnover in tech: the costs and process of hiring, onboarding, and keeping those IT employees? The technology industry has one of the highest turnover rates, so you may find yourself constantly repeating this process when IT staff members move on and you need to replace them.
Over and over again, our clients tell us they face challenges retaining IT staff due to the high turnover in tech. That’s where a managed service provider (MSP) can really make a positive difference for your business. With someone else managing your technology services, you save on payroll costs, reduce your IT headaches, and get results from seasoned experts—and you don’t have to worry about any of the hiring.
Digicon is an MSP with an unusually high retention rate in the IT industry. The engineers on our team have been with us for 15 to 20 years, constantly learning and training to handle new products and systems as technology has evolved. They remain experts in their fields with a variety of Microsoft and Amazon Web Services certifications. We even have service desk team members who have been with Digicon for at least five years, in an area that is particularly notorious for high turnover.
As an MSP, we also focus on preventing big IT issues, rather than only responding once something is already broken. MSPs stay on top of what your business needs to keep its technology environment running smoothly, such as when patches and updates are set to release. Worries about network monitoring and regular system updates shift off your work plate and over to us. With the MSP taking care of both the staffing and maintenance for your IT, you’re able to focus on the core goals and growth of your company.
An MSP has already invested a great deal of time, resources, and effort into establishing itself within the IT industry. Established partnerships with major hardware and services companies—such as Amazon, Microsoft, and Cisco—are essential to not only stay up to date in the field, but also have an inside track to the best deals in the market. Every minute spent by an MSP’s IT staff to test new technology such as cloud services, attend seminars and conferences, and obtain major tech certifications is a minute you don’t have to think about doing the same yourself, with your own staff and business resources.
This is how an MSP saves both costs and time for its customers. We put our tech expertise, seasoned staff, and industry connections to work for you.
In addition to giving you access to the right engineers and specialists when you need them, Digicon can also help provide solutions that will save your company time and money. We have a downloadable self-assessment to help you determine your business’s areas of concern and specific needs. Then, contact us for a free consultation!